Effective Date: January 1, 2025
Welcome to Home Sage. These Terms of Service (“Terms”) govern your use of our website, https://yourhomesage.com, and all associated services provided by Home Sage (collectively referred to as the “Services”).
By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from accessing or using our website or services.
For questions or assistance, contact us at:
Email: Homesageny@gmail.com
Phone: 914-855-1077
1. Acceptance of Terms
By accessing or using Home Sage’s website or services, you agree to these Terms and all applicable laws and regulations.
We reserve the right to update or modify these Terms at any time. If changes are made, we will notify you by updating the effective date at the top of this page and, where appropriate, by email or a notice on our website. Continued use of our Services after changes constitutes acceptance of the revised Terms.
2. Our Services
Home Sage offers premium home maintenance, consulting, and concierge services, including but not limited to:
- Scheduled home maintenance services
- Home efficiency consulting
- Safety-proofing homes for children and seniors
- Vendor management for home-related services
We reserve the right to modify, suspend, or discontinue certain Services at our sole discretion.
3. User Responsibilities
When using our Services, you agree to:
- Provide accurate, current, and complete information when requested.
- Maintain the confidentiality of account credentials, if applicable.
- Notify us immediately of unauthorized access to your account.
- Avoid using our Services for any unlawful or unauthorized purposes.
- Failure to adhere to these responsibilities may result in suspension or termination of Services.
4. Appointments and Scheduling
Scheduling: Appointments must be booked via our website, phone, or email.
Cancellations: Must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee.
Access: You are responsible for ensuring access to your property during scheduled services.
5. Payments and Billing
Payments must be made in full upon receipt of the invoice unless otherwise agreed.
We accept major credit cards, bank transfers, and approved payment methods.
Late payments may incur fees or service suspension.
Subscription Plans: If you sign up for a subscription or recurring service plan, you authorize us to charge your payment method on a recurring basis.
6. Refunds and Cancellations
Payments are non-refundable, except under the following conditions:
A service was not provided as agreed.
An error was made on our end.
Requests for refunds must be submitted in writing to homesageny@gmail.com.
7. Privacy Policy
Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
8. Intellectual Property
All website content, including text, graphics, logos, and images, is the property of Home Sage or its licensors.
You may not copy, distribute, or reproduce our content without explicit written permission.
9. Third-Party Services
Our website may contain links to third-party websites or services. These are provided for convenience, and we are not responsible for their content, policies, or practices.
10. User Conduct
When using our Services, you agree not to:
Use our Services for fraudulent, illegal, or abusive purposes.
Upload harmful or malicious content.
Violate the intellectual property rights of others.
Interfere with the operation of our Services or website.
Any violation may result in termination of your access to our Services.
11. Limitation of Liability
To the fullest extent permitted by law:
Home Sage is not liable for indirect, incidental, special, or consequential damages arising from your use of our Services.
Our total liability will not exceed the amount paid by you for the specific service in question.
12. Indemnification
You agree to indemnify and hold harmless Home Sage, its employees, and affiliates from any claims, damages, or expenses (including legal fees) arising from:
Your misuse of our Services.
Your breach of these Terms.
Any violation of applicable laws or third-party rights.
13. Termination of Services
We reserve the right to terminate or suspend your access to our Services if:
You breach these Terms.
You misuse our website or Services.
Legal obligations require us to do so.
14. Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.
Any disputes shall be resolved in the courts located in Westchester, New York.
15. Dispute Resolution
If a dispute arises:
Contact us first to seek an informal resolution.
If unresolved, disputes will be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA).
No Class Action: You agree to resolve disputes individually and not as part of any class action or collective proceeding.
16. Force Majeure
We will not be held responsible for delays or failures in performance caused by events beyond our reasonable control, including natural disasters, acts of war, or technical failures.
17. Changes to These Terms
We may update these Terms periodically. Any changes will be posted on this page with an updated Effective Date.
Your continued use of our Services indicates acceptance of the revised Terms.
18. Contact Us
If you have any questions about these Terms or need assistance, please contact us:
Email: homesageny@gmail.com
Phone: 914-855-1077