Effective Date: January 1, 2025

Welcome to the Home Sage. Your privacy is a top priority for us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://yourhomesage.com or interact with our services.

By using our website and services, you agree to this Privacy Policy. If you do not agree, please refrain from accessing our website or services.

If you have any questions, feel free to reach out to us at:
Homesageny@gmail.com | 914-855-1077

1. Information We Collect
We collect and process different types of information to provide you with exceptional service:

Personal Information You Provide Directly:
Account Information: Name, email address, phone number, and home address.
Payment Information: Payment details (collected securely via trusted third-party payment processors).
Communication Information: Details you share via email, contact forms, or calls, including questions, feedback, and service inquiries.
Service Preferences: Details about your home maintenance needs, preferences, and scheduling.
Social Media Information: Information shared via social media platforms if you interact with our pages (e.g., Facebook, Instagram, LinkedIn).
Information Collected Automatically:
When you browse our website, we may automatically collect:

Log Information: IP address, browser type, device type, and time spent on each page.
Cookies: Data stored via cookies and similar tracking technologies (see below).
Device Information: Operating system, device type, and screen resolution.
Usage Data: Actions taken on the website, including pages visited and links clicked.
Location Data: Rough geographical location derived from your IP address.
Cookies and Tracking Technologies:
Cookies are small data files stored on your device that help us improve your browsing experience. We use cookies to:

Remember your preferences.
Improve website functionality and performance.
Analyze how visitors interact with our website.
Managing Cookies: You can control cookie settings in your browser. Note that disabling cookies might affect website functionality.

2. How We Use Your Information
We use your personal information to:

  • Provide, manage, and improve our services.
  • Communicate with you about appointments, updates, and offers.
  • Process payments securely.
  • Personalize your experience on our website.
  • Conduct analytics and improve website performance.
  • Prevent fraud and ensure website security.
  • Comply with legal obligations.
  • Marketing Communication: With your consent, we may send you updates, special offers, and service reminders. You can opt out at any time using the unsubscribe link in our emails or by contacting us directly.

3. Sharing Your Information
We value your privacy and do not sell your personal information. However, we may share your information under the following circumstances:

Service Providers: Trusted partners who assist with payment processing, hosting, analytics, and communication tools.
Legal Compliance: If required by law, court orders, or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.
With Your Consent: In any other case where you have given explicit permission.
All third parties are bound by confidentiality agreements and are only allowed to use your data as needed to fulfill their role.

4. Data Security
We use industry-standard measures to safeguard your data, including:

Encryption protocols to secure sensitive data.
Access controls to limit who can access your information.
Regular audits and updates to our security infrastructure.
While we do our best to protect your data, no online system can guarantee 100% security. Please take precautions, such as using strong passwords and avoiding sharing sensitive information via email.

5. Your Privacy Rights
You have the right to:

Access: Request a copy of your personal information.
Correct: Update or modify inaccurate details.
Delete: Request the deletion of your data (subject to legal or operational requirements).
Opt Out: Unsubscribe from marketing communications.
To exercise these rights, contact us at: (914)855-1077

For California Residents: You may have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more details.

6. Third-Party Links
Our website may contain links to external websites or services. Please note:

We are not responsible for the privacy practices of these third parties.
Review their privacy policies before sharing your information.
7. Children’s Privacy
Our website and services are not intended for individuals under 18 years of age.

We do not knowingly collect information from minors.
If you believe your child has provided us with personal data, please contact us, and we’ll take steps to delete it immediately.
8. International Users
Our website is based in the United States, and your data will be processed there. By using our website, you consent to the transfer and storage of your information in the U.S.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations.

Updates will be posted here with a revised Effective Date.
Significant changes may be communicated via email or a website notice.
We encourage you to review this page regularly.

10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: Homesageny@gmail.com
Phone: 914-855-1077
We are committed to handling your information with the utmost care and professionalism.